TrackR: Rip-off or incompetent? Lessons to learn from a total customer service failure -1GOT NEWS
Wednesday, January 11, 2017|
Mobile BollywoodIn our omnichannel world, customers have many ways to reach out when they're not happy. The best way to ensure that unhappiness is to misrepresent, dissemble, ignore all those channels, and not deliver. And lo, we have a case study of what not to do.
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